Retail and Customer Service

Retail and Customer Service
Course Details
$175 Non-Members / $150 Members
2 Hours
CPD Points:
July 24th, 2023, 1:00pm
For more information, call us on 1800 802 482 or email us.

This workshop is tailored for employees involved in the sales process. It teaches them how to determine a customer’s needs, match products and services to those needs, and then facilitate the sale. Attendees will learn how to ensure the customer encounters an optimal sales experience leading which will lead to closing more sales. This valuable workshop also covers body language and how to identify positive and negative customer signals.

Workshop Details

This is an online workshop via Zoom. Upon registration, you will be provided a link to access the session. 

Refund Policy: No refunds or transfers are available, unless the workshop is cancelled or rescheduled by IRLearning.

***Please note that all sessions commence Australian Eastern Standard Time (AEST)

Endorsed by:
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For more information, call us on 1800 802 482 or email us.
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