Frequently Asked Questions

Study Options

Online learning allows students to complete their studies in their own time when it best suits them. To access your studies online you will require a computer and access to the internet.

IRLearning options are very flexible and you can choose to blend many study options together.

Are you new to the industry? If yes, we recommend the Full Delivery pathway.

Want your skills recognised? If yes, we recommend the RPL pathway.

RPL is an assessment process which recognises what you have learnt through formal, non-formal & informal learning. These experiences are measured against the learning outcomes, competency outcomes or standards of the qualification/units you want to undertake.

If what you have learned at work or elsewhere is relevant and meets the requirements of your chosen course or qualification, that learning can be recognised through the RPL process.

The following is a list of documents you can provide as examples to support the RPL process:

  • resume (detailed work history)

  • certificates/results of assessments from previous courses successfully completed

  • trade or other types of licenses

  • photographs of work undertaken (make sure you can be identified in the photos)

  • diaries/task sheets/job sheets/logbooks

  • site training records

  • membership of relevant professional or trade associations

  • references or letters from previous employers/supervisors

  • industry awards you have received

  • any other documentation that may demonstrate your industry experience to support your claim

A credit transfer is applied to your training when you have previously completed the same unit of competency and you do not have to complete the same unit twice.

Each of our qualifications have different study levels. This information can be found on each page

Course Enrolment

You can enrol into any of our full qualifications at anytime, there is no set time requirement for enrolment.

At the time of enrolment you are required to provide us with a colour copy of your ID and Medicare Card OR 2nd form of ID. 1 form of ID must be a photo ID.

At the time of enrolment you can submit us with any previous completed course transcripts, we will review them to see if we can provide credit transfers, meaning that you wont have to do them again.

IRLearning staff will review the amount of credit transfers provided and it is possible that we provide a discount, each student will differ in this respect.

Payment & Government Funding

IRLearning allows students to pay their payments across 2 pathways:

  1. 6 month instalment plan – 1st instalment will be for $1500 and the remainder will be spread across x5 monthly instalments

  2. Payright – IRLearning offers zero interest payment plans for all qualifications via Payright (excludes government funded courses).

The Payright option allows students to enrol and undertake a qualification by spreading the cost over time whilst experiencing convenience, time reduction at checkout and instant approvals. Best of all, its Interest Free. The length of your term will depend on the course that you pick, our friendly staff can confirm this for you.

Yes, you can pay larger installments over a shorter period of time or a full installment in 1 payment.

Simply place the details of your requested company on the enrollment form and we will invoice and email it to them.

IRLearning is proud to be able to offer for the CPP31218 Certificate III in Swimming Pool and Spa Service under funding programs in NSW and QLD.

NSW: Smart and Skilled

From 1 January 2015, Smart and Skilled provides eligible students in NSW with an entitlement to government subsidised training. This means the full qualification cost could be as little as $1,310 for eligible students.

Smart and Skilled is a reform of the NSW Vocational Education and Training (VET) system. It aims to help people in NSW get the skills they need to find a job and advance their careers.

For full conditions of eligibility please visit the Smart and Skilled website.

QLD: Construction Skills QLD – Certificate 3 Guarantee

The program is open to any Queensland resident aged 15 years or over who is no longer at school (with the exception of VET in Schools students) and is an Australian or New Zealand citizen or Australian permanent resident (including humanitarian entrants), or a temporary resident with the necessary visa and work permits on the pathway to permanent residency.

Prospective students must not have or be enrolled in a certificate III level or higher qualification, not including qualifications completed at school and foundations skills training.

Upon receiving your enrolment we will make the application and advise if you are eligible or not.

Course Completion

Upon completion our staff will review your course materials to ensure that we have received everything that we need from you. Then your certificate will be issue to you via email and a hard copy will be posted to you.

We will issue your certificate upon confirmation from your trainer that you are competent, all documents from you have been received and payment in full has been made.

If you require an extension it would be best to contact training@irlearning.com and advise why you require an extension, it will be reviewed and you will be advised if it has been granted or not, and if not then why.

Contact with Trainers

You can contact our friendly staff at anytime to gain your trainers details if you do not have them on hand.

Our trainers are always contactable via phone and email, if for any reason you cannot get through to them you can advise our staff who will check in if required

Accessing the Student Portal – aXcelerate

Contact our friendly staff if you are having troubles logging in, or if you have forgotten your password, we can reset it for you in minutes!

At the time of your enrolment, our staff will send you a guide that will show you how to navigate through aXcelerate and access your materials, if you are having troubles locating it you are welcome to contact us and we will resend it.

You can email training@irlearning.com or phone the office 1300 021 482 and we will be happy to update your details for you.

We recommend that you submit your material in aXcelerate, if you are unsure of how to do this we can direct you

Got Questions?
If there is a question that you would like to ask that you cannot find on this page please contact us
Why wait? Get started today.
Call us on 1800 802 482 or email us.
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