Certificate III in Retail

SIR30216
Course Details
Type:
Price:
$2,900
Duration:
Up to 24 Months
For more information, call us on 1800 802 482 or email us.
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This qualification provides a tailored pathway to work in a variety of retail settings, with a special focus on the swimming pool and spa industry. You will develop the skills needed to engage with customers, sell products and services specific to the pool and spa sector, handle customer complaints effectively, and work as a valued member of a sales team.

This course equips you with industry-relevant knowledge, enabling you to confidently address the unique needs of pool and spa retail environments, including water care, pool equipment, and after-sales service.

A nationally recognised qualification

There are no entry requirements for this qualification.

This qualification requires the completion of 13 units of competency made up of 8 core units and 5 elective units.

Core Units

  • SIRXCEG001 - Engage with customer

  • SIRXCEG002 - Assist with customer difficulties

  • SIRXCEG003 - Build customer relationships and loyalty

  • SIRXCOM002 - Work effectively in a team

  • SIRXIND001 - Work effectively in a service environment

  • SIRXRSK001 - Identify and respond to security risks

  • SIRXSLS001 - Sell to the retail customer

  • SIRXWHS002 - Contribute to workplace health and safety

Elective Units

  • SIRRINV001 - Receive and handle retail stock

  • SISCAQU001 - Test pool water quality

  • SIRXIND002 - Organise and maintain the store environment

  • SIRXIND003 - Organise personal work requirements

  • CPPSPS3010 - Sell swimming pool and spa products and services

  • Online Self-Paced Learning

  • Recognition of Prior Learning

Up to 24 Months

Australian Qualficiations Framework
Nationally Recognised Training
For more information, call us on 1800 802 482 or email us.
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Call us on 1800 802 482 or email us.
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