General Training Information

Student handbook.
Get your copy of the IRLearning Student Handbook.

Unique Student Identified - USI

All students will require a Unique Student Identifier. If you do not already have a USI, you can create one online here.

Student Facilities

For students who are unable to attend our training rooms, we offer flexible, self-paced distance learning options. However, IRLearning has a dedicated, fully equipped training facility at our North Parramatta office which can cater for classes of up to 25 students. Our training room has:

Your Trainers and Assessors

IRLearning trainers and assessors are highly skilled and experienced industry professionals and subject matter experts. As per the National Skills Standards Council (NSSC) requirements, IRLearning Trainer and Assessors:

Study Materials

The majority of IRLearning training is delivered off site, for you to study at your own pace. IRLearning will supply learner guides (in PDF format) and additional learning resources, where required. Some of your training or assessment may require you to conduct additional research, usually online.

Credit and Recognition

Each qualification provides opportunity for flexibility in assessment pathways. These pathways can be tailored to the individual. For example, pathways may include RPL, training and assessment, credit transfer or a blend of these. Assessment tools are used to gather evidence about a student’s competence.

Regardless of the pathway and your personalised training and assessment plan, IRLearning’s assessment tools are developed in line with the requirements of the relevant Training Packages and the Australian Qualifications Framework.

Language Literacy and Numeracy (LLN)

All students are expected to have medium to high language, literacy and numeracy skills to be able to complete IRLearning’s training programs. This means the likelihood of a student with low language, literacy and numeracy skills being accepted onto the course, is extremely rare.

Ultimately it is the choice of the participant as to whether or not they proceed with the enrolment. In a situation where IRLearning has advised against proceeding until LLN skills reach an appropriate level, IRLearning will not be obliged to offer the student a refund or a credit toward participating in a training course at a later date.

Privacy Policy

In the course of its training services, IRLearning may collect information from students or persons seeking to enrol into a IRLearning program, either electronically or in hard copy format, including information that personally identifies individual users. IRLearning may also record various communications between individuals and IRLearning.

IRLearning will only collect information that is required for the purposes of administration of a student’s education, or in order to meet government reporting requirements.

Student Support

We understand that at times you may require additional services outside of our area of expertise.  A range of services and professional associations including personal and career advisory/counselling services may be available. For most services we can contact the provider on your behalf, or you can self-refer. If you require us to contact one of the services listed on your behalf please talk to your Trainer, or contact IRLearning on 1800 802 482.

Course Fees

All Full Qualifications require an initial fee of $1500 (except approved Smart and Skilled students) to be paid at the time of enrolment, with the remaining balance payable over the next 5 months in equal monthly payments. Alternatively you can apply to enter into a payment plan with Payright. Terms will be specific to the cost of the course that you choose.

Please note: IRLearning will not issue any certificates until all fees have been paid.

All short-course/workshop registrations require payment in full, prior to commencement of the course.

To enrol in a IRLearning course or qualification is easy, simply fill in the course enrolment form, attach your colour identification documents and submit it via one of the following:

Scan and email:
Post to:  1/33 Daking St, North Parramatta NSW 2151


Online Enrioment

Applicants can download the enrolment form from the IRLearning website and email it to IRLearning. Once IRLearning receives your enrolment form, a member of our team will contact you to discuss your options. This will include ensuring you are enrolling in the correct program (for example – should you be seeking a Swimming Pool Builder or Service licence), through to discussing with you the various methods of achieving your desired outcome (training, RPL, credit transfer etc.). Online enrolments via this website are coming soon.

Workshops and Events

The Process

Once your registration is processed you will receive a confirmation of booking, program times, venue details and all other relevant information in advance of your training date, via email. Please contact IRLearning for further information.

Note: Venues for programs will generally be in major capital cities unless otherwise noted.

In some instances, venue details may not be known until at least one week prior to the program. Every endeavor will be made to have venues listed and available with advance notice.

Terms & Conditions

All information contained in this document is correct at time of publication and subject to change without notice.

Program cancellations must be made 48 hours prior to attendance. Fees are non-refundable after that time and additional fees may apply should you wish to enrol in another program.

Note: A minimum of 5 full paying students are required in order for a program to proceed.

IRLearning will advise students should programs not proceed within 48 hours of the program commencing. Students in such instances will be given a choice or re-scheduling into another scheduled program or provided with a full refund.


Applicants can call IRLearning to enquire about courses on offer and answer any questions you may have. Once IRLearning has determined which course is appropriate it will then send you the necessary enrolment documentation and other materials for your consideration. Once your payment has been processed, you will be assigned a trainer who will contact you directly, to develop your personalised training plan.

Throughout the duration of your training, your trainer will become your main point of contact and will support your training and assessment through to completion. If you have any other concerns or feedback, you are encouraged to contact IRLearning on 1800 802 482 or email

We will then send you the necessary enrolment documentation and other materials. Once your payment has been processed, you will be assigned a trainer who will contact you directly, to develop your personalised training plan.

If you have any other concerns or feedback, you are encouraged to contact IRLeaning on 1800 802 482 or email the Training Manager on

Student handbook.
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Call us on 1800 802 482 or email us.
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